Concrete help for your website, email and domain. You know up front what it costs and what you get. No loose hours to keep track of, no subscription to be tied to.
Alongside our pay-as-you-go Webmaster Support and yearly personal support
What fits your question?
The Help family is for concrete work you want solved today. The Check family is for those who first want to know how something stands before deciding.
You know what needs to happen, we do it. Create a mailbox, restore a hacked site, connect DNS, update WordPress — all at an agreed price and with a clear end result.
You suspect something isn't quite right, but don't know exactly what. We examine it and send a readable report with recommendations, without you having to decide anything straight away.
The Help family
Each package is a clearly defined job at a fixed price. We work remotely through your hosting, your account, WordPress or via screen sharing with your computer.
Create or change a mailbox, forwarding, auto-reply, catch-all, blacklist check, setting up SPF/DKIM/DMARC, providing the settings for the mail app on your computer.
Fix an error message, investigate sudden slowness, restore a white screen, track down a plugin conflict or recover your site from an earlier backup.
Clean up a site after a hack or malware, restore from a clean backup, lock down security, refresh passwords and clear out unused users.
Connect your domain to Microsoft 365, Google Workspace, an external webshop or marketing platform. MX, SPF, DKIM, DMARC, A records and CNAMEs set up correctly.
Bring both site and email over from another provider, with a test round before switching the DNS. That way the move happens with virtually no downtime.
Update WordPress core, plugins and theme with a test round. Afterwards a short report of what changed and what to look out for.
The Check family
No obligation to follow-up work. You get a readable report so you decide yourself what to do — later via a Help package or Webmaster Support if you like.
An assessment of Core Web Vitals, images, caching and hosting configuration. A report with the top five improvements and what they deliver.
Are your emails actually arriving? We check SPF, DKIM and DMARC, look at blacklist status and analyse a test message for spam score and headers.
An automated scan plus a manual review of outdated plugins, weak user accounts, exposed files and backup status. A report with recommendations.
Speed, email, security and backup status in one report. A kind of annual inspection for your website — once a year have everything checked, without a fixed contract.
What applies to every package
How it works
From request to delivery. You know where you stand at every step.
Choose a Help or Check package that fits your question and tell us through the form what we need to know.
Within 24 hours you get a confirmation with the price, the schedule and exactly what we'll do.
Remotely through your hosting, account or via screen sharing. If anything comes up, we get in touch before continuing.
You receive a short report of what was done, or a detailed Check report with recommendations.
Honest about what we do
We'd rather be clear up front than deal with confusion afterwards. We work remotely and focus on the server, your account, WordPress and mail clients on your computer.
Why Help and Check?
You decide for yourself whether you take an hour of Webmaster Support or a fixed-price package. Whatever you choose, you know up front what you get.
You know what it costs before we begin. No surprises on the invoice.
A one-off job. No automatic renewal, no long-running contract.
Within 24 hours you'll know when we start and exactly what we'll do.
No travel costs, no waiting for a visit. Help wherever you are.
A short summary with Help, a detailed report with Check. You know what happened.
Your domain, hosting, email and support in one place. No back-and-forth between providers.
Doesn't quite fit?
Not every question fits a fixed-price package. That's why we also offer pay-as-you-go hourly help, an extensive knowledge base and support for those who'd rather not think about it at all.
Per half hour — €39.95 excl. VAT. No subscription. For jobs that don't fit a fixed price.
To Webmaster Support →Hundreds of articles on domains, hosting, email and DNS. Often you'll find your answer here in minutes.
To the knowledge base →For customers who want to hand over their IT entirely. Ongoing management with a fixed point of contact.
More about personal support →Not sure which package fits, or isn't your problem listed? Call or email us anytime.
To contact →Frequently asked questions about Help and Check