Mailbox quota notification - mailbox almost full Print

The system has sent a notification via email that your mailbox is nearly full. What does this mean? And what can you do?

It's possible that you have set up multiple mailboxes under one account, with each address being allocated mail space. Some mailboxes may now have insufficient space (which triggers the system notification), while others may still have plenty of space available. You can redistribute this space yourself, or you can increase the total capacity for the account.

If you receive a notification that the mailbox is filling up, you can do four things:

• Distribute mailbox space if you have multiple mailboxes.
• Delete emails.
• Archive emails on your computer.
• Increase mailbox capacity.

In this email, we want to explain how you can maximize the use of your account.

VIEWING YOUR ACCOUNT Follow the steps below to access your account.

1. Log in to domein-direct.nl/account/clientarea.php using the email address associated with us (if you don't remember, check which email address you received emails from us).
2. If you've forgotten your password for your account at domein-direct.nl, click on the 'forgot password' button on the login page. You will receive a new password to log in to your account.
3. After logging in, you will arrive at your account.
4. Click on the 'HOSTING' button.
5. Under 'my hosting & services,' you will see all the packages you have purchased. Click on the relevant package.
6. You will now be on the 'Manage Product' page. Under the 'Hosting Information' tab, you will find all the information about your package. Access package management by clicking on the "Open Hosting Control Panel" button.
7. You are now in ISPCONFIG, where you can view and modify various aspects of your package (hosting and/or email).
8. Click on the "Email" button.
9. On the left side, you will see a menu with various options for the mail account.
10. Under the "Statistics" heading, click on "Mailbox quota" to see exactly which email addresses you have and how much space they occupy.
11. To assign space to accounts, click on "Email Mailbox," located under the "Email accounts" heading.
12. Click on the name of the mailbox in question.
13. Here, you can adjust all the mailbox details such as the real name, password, quota, send copy, set spam filter, etc.
14. Enter the desired quota you want to allocate to this mailbox.
15. You can distribute the maximum space among the mailboxes if you have more than one.
16. Click on "Save."
17. Close ISPconfig by clicking on the red button in the top right corner "Logout."
18. Then, also close the account at domein-direct.nl.

UPGRADING MAIL ACCOUNT If you have insufficient space in your mailbox, you can easily upgrade your package.

1. Log in to domein-direct.nl/account/clientarea.php using the email address associated with us (if you don't remember, check which email address you received emails from us).
2. If you've forgotten your password for your account at domein-direct.nl, click on the 'forgot password' button on the login page. You will receive a new password to log in to your account.
3. After logging in, you will arrive at your account.
4. Click on the 'HOSTING' button.
5. Under 'my hosting & services,' you will see all the packages you have purchased. Click on the relevant package.
6. You will now be on the 'Manage Product' page.
7. On this page, click on the "Upgrade / downgrade" button.
8. All upgrade options will be displayed.
9. Click on the 'Choose a product' button for the product of your choice.
10. Complete the ordering process.
11. Your package space will be increased, and you will receive confirmation emails.
12. If you have any further questions, you can always create a ticket in your account.

You can also email support@domein-direct.nl with the email address you used to register your account or the one listed in your account's contact information. You will receive a response to your question within 24 hours.

How to archive email on your computer

By archiving mail, you move the mail stored on the server to a local folder on your computer, freeing up mail space. The mail will no longer be stored on the server. It is advisable to always back up your computer files.

Below are some links for archiving mail with different mail programs:

• Mail Mac
• Outlook 2016
• Mozilla Thunderbird

If you have a mail program that is not listed here, search on Google using the terms: archive mail <your mail program>.